Laptop Computer Rentals at DFW

August 13, 2007 at 11:24 pm · Filed under Hardware

If you ever get stuck at the Dallas Fort Worth airport without a computer, you can still get your work done (or play solitaire) by renting a laptop at this cool kiosk. This is the first time I had seen an automated laptop rental kiosk anywhere. The rental procedure is straightforward: You swipe a credit card, give a thumb-print (I’m imagining to discourage you from walking off with two thousand dollars worth of notebook computer), and select the laptop you wish to rent. The computer is released from the shuttle it is secured in, and you’re off.I initially thought the rental might allow you to take the computer and return it elsewhere, but I’m not certain if that is the case. Regardless, the rental rates seemed reasonable at around seven dollars an hour. I wouldn’t think they would get too many people who would need rental of a laptop between normally scheduled flights (which usually have limited layovers), and this may in fact be the case (note that none of the laptops available for rental are checked out in the picture below-you can see the six computers securely in their shuttles).

All of the rentals were for Windows-based laptops—no Apple hardware rentals, even though the computer shown on the kiosk is a Mac.Beyond the laptop computer rental service, the PowerPort also provided travelers with facilities to charge cellphones, notebooks, and virtually anything that takes 120 volts. Connectivity? If memory serves right, there is free Public WiFi in the terminal.

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Boy is Google upset with me

August 11, 2007 at 11:42 pm · Filed under Content, Online Marketing

It’s my site, not so much me. Maybe it was never happy with it.

What would make me concerned? Well, first, I do have a reasonable level of SEO knowledge. It’s not my role directly, but it is a service that is highly relative to what I do. So, admittedly, I’m not a practitioner guru by any stretch of the imagination, but I certainly don’t think I’ve done anything remotely harmful. So, back to the question—what would make me concerned?

1. The Google PageRank for my blog’s homepage is 2
   Google PageRank is on a scale of 0 to 10 (there is also a “not yet indexed”). If Google knows you exist, and you aren’t being penalized for any reason, you should have a PageRank of 3.
2. None of my pages beyond my homepage have any PageRank assigned to them whatsoever
3. Google’s Advanced Search indicates I have one inbound link
   The importance of relevant inbound links to Google is undeniable. Luckily, several web sites and blogs have picked up on posts and linked to them. However, Google is only crediting me with one when I use their advanced search and check (when I just search for smcandrew.com I come up with more than 200 in-bound links).

A little more backstory on my blog

I initially hosted a blog, on this domain, using Blogger’s hosted blog solution. My Blogger site did have more pages with PageRank, across the blog I had PageRanks of 4 or 3. I was looking for something that provided more flexibility and switched to a WordPress solution. When moving to WordPress, I did my best to make the transition smooth, and, if anything, improve my search affinity:

• I did 301 redirects for the new locations of all moved content since Blogger and WordPress’ directory and page naming schema are different
• I utilized WordPress plug-ins to populate my Meta tags (I honestly do not know how Blogger was populating them)
• I modified my page titles to focus on content (as opposed to the name of my blog)
• I incorporated a Google Sitemap, and a WordPress plug-in which updates and resubmits it automatically

I want to be in Google’s good graces. My site isn’t heavily trafficked, but of the traffic I do get, more than half is from Google.

So what did happen? Maybe it was the move from Blogger and the slight modifications I made in tags and page titling (though I’d hoped that since everything was 301′d Google would look at the ‘updated’ site and content as a good thing). Maybe it is something about how the HTML is outputted between Blogger and WordPress. I’m not exactly sure. I get SEO feedback and gain knowledge on what has upset the Google Gods, I’ll post it here on this blog.

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SuperDrive Update 2.1 not so super

August 9, 2007 at 11:38 am · Filed under Usability, Hardware, Applications, User Interface, User Experience

Since I downloaded SuperDrive Update 2.1 and ran it (on my MacBook Pro), whenever I restart my Mac, it still launches, telling me there are no devices requiring the firmware update. I know this, because I already updated it!

What the SuperDrive update doesn’t let me know is how to stop it from opening each time I restart my Mac. So, I hunt and pecked and found the answer. If you’re having the same issue, read on…

Removing SuperDrive Update 2.1 from a Mac’s startup sequence is easy:

1. Go to > System Preferences…
2. Under the System header, click the “Accounts” option
3. Select the “Login Items” tab
4. Select the SuperDrive Update 2.1 Application (so it is highlighted-not the textbox-just click on the name of the application so it is highlighted)
5. Click the ” - ” button to delete the application from your startup sequence
6. Close the Accounts window

That’s it - you should no longer be prompted by the firmware updater at startup.

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Windows Vista Support: How to open the box

August 9, 2007 at 9:46 am · Filed under Usability, User Experience

For some unknown reason, Windows Vista is reporting that it cannot authorize my copy of Windows Vista Ultimate, that my Product Key is already in use. I’m not sure what the root of this is. Regardless, here’s a little support site UX humor.

After clicking through a few screens to try to resolve the problem, Vista took me to the “Windows Vista Solution Center.” On this page, there are several links to articles.

Here’s the one that blew me away: Number four of nine under “Installing and upgrading > Before installing or upgrading” : Opening the Windows Vista box.” I think the new Vista and Office boxes are a pain to open and simply not user friendly. Akin to wrestling with arcane CD packaging. Apparently, I wasn’t alone. But, to have a specific article about it? I clicked on it to see what the support site had to say about opening the box. Sure enough, an article on how to open the box.

It’s a three step processed, outlined in the article complete with pictures. The funniest part: At the top of the article, under the heading “Opening the Windows Vista box”, there is a helpful tips section that readys “Applies to all editions of Windows Vista.” It also includes a handy link to “Which edition of Windows Vista am I using?” So lets back up a bit, set the stage, and play the part of some sorry person who can’t open the box (regardless of how good or bad the packaging is).

1. A purchaser of Windows Vista cannot open the Windows Vista box (not good). They go to Microsoft’s support center to get help.
2. The page lets them know that the article which they are about to read applies to all editions of Windows Vista.
3. Directly below that declaration, even though the article applies to all versions of Vista, is a link to determine which edition of Windows Vista they are using.
4. Clicking on that link takes the already confused user to the support article “Find which edition of Windows Vista you are using.”
5. This page declares that the article “Applies to : Ultimate” below the title and again includes the link to find out which version of Windows Vista you are running (which, as we’ve mentioned, is the page we’re already on). Let’s ignore that for now, and find out what version of Windows Vista we’re running.
6. The article instructs: Just “Open Welcome Center by clicking on the Start button, clicking Control Panel, clicking System Maintenance, and then clicking Welcome Center. The edition of Windows Vista you are running is displayed with your computer details near the top of the window.”

That all sounds great, but our theoretical troubled user hasn’t even opened the box yet, never mind install the operating system. At least there is a “Was this helpful?” link at the bottom of the article.

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Free Parallels Desktop 3.0 beta

August 4, 2007 at 8:18 am · Filed under Hardware, Beta, Applications

I’ve been running Parallels on my Mac Book Pro for quite some time now. I’m very satisfied with the product. And, when it was announced a few days ago that anyone with a valid 3.0 license key (including trial keys) could try a beta version with some upgrades, I couldn’t resist. The installation experience (upgrade) was seamless, and I’ll report back on performance and the new features in a few days. A little about the 3.0 beta build:

Parallels Desktop for Mac (beta, build 5060) features:

• Expose for Coherence windows
• True stacking support for applications running in Coherence mode
• An improved version of the Image tool
• An enhanced version of the Explorer application, allowing browsing of virtual machines which are suspended
• iPhone support for Windows XP and Windows Vista

You can read more about the 3.0 beta on the official Parallels Virtualization blog as well as get the link to the features update information page and download.

Even before my testing started, I did have one thought: Please tell me this is a free upgrade for existing customers. After spending the initial $79, then $49 for an upgrade soon after, I’m not intending to spend more money on a Parallels update. I hope the smart folks over at Parallels aren’t expecting us to either.

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