Posts Tagged with Apple Support



On a Mac: Apple posts have a new home

The popularity of my posts regarding the Mac, Apple, Parallels Desktop and the iPhone kept me blogging on those topics. That chatter has in turn been diluting the conversation that should be taking place here.

So, I’ve carved out another space on this big series of tubes, and this time it is just for those Apple topics. Please visit On a Mac for a continuation of the conversations which started here as well as new Apple-related content altogether.

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SuperDrive Update 2.1 not so super

Since I downloaded SuperDrive Update 2.1 and ran it (on my MacBook Pro), whenever I restart my Mac, it still launches, telling me there are no devices requiring the firmware update. I know this, because I already updated it!

What the SuperDrive update doesn’t let me know is how to stop it from opening each time I restart my Mac. So, I hunt and pecked and found the answer. If you’re having the same issue, read on…

Apple SuperDrive 2.1 Update

Removing SuperDrive Update 2.1 from a Mac’s startup sequence is easy:

  1. Go to Apple > System Preferences…
  2. Under the System header, click the “Accounts” option
  3. Select the “Login Items” tab
  4. Select the SuperDrive Update 2.1 Application (so it is highlighted-not the textbox-just click on the name of the application so it is highlighted)
  5. Click the ” - ” button to delete the application from your startup sequence
  6. Close the Accounts window

That’s it - you should no longer be prompted by the firmware updater at startup.

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Macintosh OS X Disk Utility: “The underlying task reported failure on exit”

My old PowerBook (G4, Tiger 10.4.9) started running very slowly after I installed the last set of Software Updates. I attempted to do a Verify with Disk Utility, after which I was going to run a repair. Upon running Disk Utility’s “Verify” function, I got the following error: “The underlying task reported failure on exit” and the “Repair” button was still disabled.

After poking around on the Apple Support site, I found a knowledge base article describing how to perform ‘fsck’ by booting into Single User mode. Here’s the drill. And, don’t use this method unless you absolutely need to; if Disk Utility is available and will perform the functions you need to, go that route. It took a bit longer to find this than I thought it would; hopefully it will help someone else out there get their Mac back up and running.

  1. Reboot in Single User Mode
    a. Shut down your Macintosh.
    b. Restart your Macintosh by pressing the on/off button. Immediately depress and hold the Apple key + the ’s’ key.
  2. Your computer will boot into Single User Mode. If you’re not used to this, it will be a black screen with white text. It looks nothing like OS X.
    a. As the computer boots, it will spout out some information about its startup sequence.
    b. When it has completed booting, you will be left with a command-line prompt that should look like this:localhost:/ root#

    At that prompt, type:

    /sbin/fsck - fy
  3. The above command will start the File System Check.
  4. When it is complete, you will get a response. If you get a response that includes “***** FILE SYSTEM WAS MODIFIED *****” repeat the fsck command until fsck tells you that all is well. The all is well message will look something like this: ** The volume [name of volume] appears to be OK

    As soon as you get the above message, reboot by typing this at the command prompt:
    reboot

That did it for me - I was back up to full speed again. This article on the Apple Support site would be the place to start.

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